Bullying defintion: repeated incidents or a pattern of behavior that is intended to intimidate, offend, degrade or humiliate a particular person or group of people (Canadian Centre for Occupational Health and Safety).
Facts About Bullying
- Bullying creates an environment where it is unhealthy to work and receive care.
- Virtually all healthcare workers have witnessed acts of bullying throughout their career.
- According to the Canadian institute for Health Information, much of the nursing shortage has its roots in human resource management issues such as failure to control workplace bullying.
- Bullying robs people of their self-confidence and can lead to physical symptoms, psychological problems, relationship and financial issues.
- Bullying drives healthcare costs (sick time, overtime, staff replacement, etc.) and decreases patient safety.
- Zero tolerance policies exist but they are frequently developed and forgotten.